@article{abertbasedensembleapproachforsentiment, title = {A BERT based Ensemble Approach for Sentiment Classification of Customer Reviews and its Application to Nudge Marketing in e-Commerce}, author = {Sayan Putatunda and Anwesha Bhowmik and Girish Thiruvenkadam and Rahul Ghosh}, year = {2023}, eprint = {2311.10782}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2311.10782v1}, }