@article{anaturallanguageprocessinganddeep,
  title = {A Natural Language Processing and Deep Learning based Model for Automated Vehicle Diagnostics using Free-Text Customer Service Reports},
  author = {Ali Khodadadi and Soroush Ghandiparsi and Chen-Nee Chuah},
  year = {2021},
  eprint = {2111.14977},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2111.14977v1},
}