@article{ascalablechatbotplatformleveragingonline,
  title = {A Scalable Chatbot Platform Leveraging Online Community Posts: A Proof-of-Concept Study},
  author = {Sihyeon Jo and Sangwon Im and SangWook Han and Seung Hee Yang and Hee-Eun Kim and Seong-Woo Kim},
  year = {2020},
  eprint = {2001.03278},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2001.03278v1},
}