@inproceedings{atwostageattentionbasedmodelfor,
  title = {A Two-stage Attention-based Model for Customer Satisfaction Prediction in E-commerce Customer Service},
  author = {Anonymous},
  year = {2022},
  booktitle = {ACL ARR January 2022 1},
  url = {https://openreview.net/forum?id=MEqqu6pQaxN},
}