@article{adacoachavirtualcoachfortraining,
  title = {AdaCoach: A Virtual Coach for Training Customer Service Agents},
  author = {Shuang Peng and Shuai Zhu and Minghui Yang and Haozhou Huang and Dan Liu and Zujie Wen and Xuelian Li and Biao Fan},
  year = {2022},
  eprint = {2204.12935},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2204.12935v1},
}