@article{anapproachtostandardizeautomateomni,
  title = {An approach to standardize, automate omni-channel and AI transactional digital service creation},
  author = {Antoine Aamarcha and Martin Caussanel and Hadrien Lanneau and Kevin Mege and Florian Peyron},
  year = {2022},
  eprint = {2211.03543},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2211.03543v1},
}