@article{anefforttomeasurecustomerrelationship, title = {An Effort to Measure Customer Relationship Performance in Indonesia's Fintech Industry}, author = {Alisya Putri Rabbani and Andry Alamsyah and Sri Widiyanesti}, year = {2021}, eprint = {2102.08262}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2102.08262v1}, }