@inproceedings{anemotionaljourneydetectingemotion,
  title = {An Emotional Journey: Detecting Emotion Trajectories in Dutch Customer Service Dialogues},
  author = {Sofie Labat and Amir Hadifar and Thomas Demeester and Veronique Hoste},
  year = {2022},
  booktitle = {COLING (WNUT) 2022 10},
  url = {https://aclanthology.org/2022.wnut-1.12},
}