@article{analyzinganaftersalesserviceprocess, title = {Analyzing An After-Sales Service Process Using Object-Centric Process Mining: A Case Study}, author = {Gyunam Park and Sevde Aydin and Cuneyt Ugur and Wil M. P. van der Aalst}, year = {2023}, eprint = {2310.10174}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2310.10174v1}, }