@article{automatingcustomerneedsanalysisa,
  title = {Automating Customer Needs Analysis: A Comparative Study of Large Language Models in the Travel Industry},
  author = {Simone Barandoni and Filippo Chiarello and Lorenzo Cascone and Emiliano Marrale and Salvatore Puccio},
  year = {2024},
  eprint = {2404.17975},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2404.17975v2},
}