@inproceedings{benchmarkingintentdetectionfortask,
  title = {Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations},
  author = {Haode Qi and Lin Pan and Atin Sood and Abhishek Shah and Ladislav Kunc and Mo Yu and Saloni Potdar},
  year = {2020},
  booktitle = {NAACL 2021 4},
  eprint = {2012.03929},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2012.03929v2},
}