@article{buildingtrustinconversationalaia,
  title = {Building Trust in Conversational AI: A Comprehensive Review and Solution Architecture for Explainable, Privacy-Aware Systems using LLMs and Knowledge Graph},
  author = {Ahtsham Zafar and Venkatesh Balavadhani Parthasarathy and Chan Le Van and Saad Shahid and Aafaq Iqbal khan and Arsalan Shahid},
  year = {2023},
  eprint = {2308.13534},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2308.13534v1},
}