@inproceedings{churnintentdetectioninmultilingual,
  title = {Churn Intent Detection in Multilingual Chatbot Conversations and Social Media},
  author = {Christian Abbet and Meryem M'hamdi and Athanasios Giannakopoulos and Robert West and Andreea Hossmann and Michael Baeriswyl and Claudiu Musat},
  year = {2018},
  booktitle = {CONLL 2018 10},
  eprint = {1808.08432},
  archivePrefix = {arXiv},
  url = {http://arxiv.org/abs/1808.08432v1},
}