@article{churnpredictionviamultimodalfusion, title = {Churn Prediction via Multimodal Fusion Learning:Integrating Customer Financial Literacy, Voice, and Behavioral Data}, author = {David Hason Rudd and Huan Huo and Md Rafiqul Islam and Guandong Xu}, year = {2023}, eprint = {2312.01301}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2312.01301v1}, }