@article{classifyingtheunstructureditservicedesk,
  title = {Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers},
  author = {Ramya C and Paramesh S. P and Dr. Shreedhara K S},
  year = {2021},
  eprint = {2103.15822},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2103.15822v1},
}