@article{comprehensiveframeworkforevaluating,
  title = {Comprehensive Framework for Evaluating Conversational AI Chatbots},
  author = {Shailja Gupta and Rajesh Ranjan and Surya Narayan Singh},
  year = {2025},
  eprint = {2502.06105},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2502.06105v1},
}