@article{conversationalagentsforinsurancecompanie,
  title = {Conversational Agents for Insurance Companies: From Theory to Practice},
  author = {Falko Koetter and Matthias Blohm and Jens Drawehn and Monika Kochanowski and Joscha Goetzer and Daniel Graziotin and Stefan Wagner},
  year = {2019},
  eprint = {1912.08473},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/1912.08473v1},
}