@article{decisiontreesforhelpdeskadvisorgraphs,
  title = {Decision Trees for Helpdesk Advisor Graphs},
  author = {Spyros Gkezerlis and Dimitris Kalles},
  year = {2017},
  eprint = {1710.07075},
  archivePrefix = {arXiv},
  url = {http://arxiv.org/abs/1710.07075v1},
}