@article{dialinllmhumanaligneddialogueintent,
  title = {Dial-In LLM: Human-Aligned LLM-in-the-loop Intent Clustering for Customer Service Dialogues},
  author = {Mengze Hong and Wailing Ng and Chen Jason Zhang and Yuanfeng Song and Di Jiang},
  year = {2024},
  eprint = {2412.09049},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2412.09049v3},
}