@article{discoveringairlinespecificbusiness,
  title = {Discovering Airline-Specific Business Intelligence from Online Passenger Reviews: An Unsupervised Text Analytics Approach},
  author = {Sharan Srinivas and Surya Ramachandiran},
  year = {2020},
  eprint = {2012.08000},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2012.08000v1},
}