@inproceedings{discoveringdispatchingrulesusingdata,
  title = {Discovering dispatching rules using data mining},
  author = {XIAONAN LI AND SIGURDUR OLAFSSON},
  year = {2005},
  booktitle = {journal 2005 8},
  url = {https://sci-hub.se/10.1007/s10951-005-4781-0},
}