@article{empatheticconversationalsystemsareviewof,
  title = {Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities},
  author = {Aravind Sesagiri Raamkumar and Yinping Yang},
  year = {2022},
  eprint = {2206.05017},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2206.05017v2},
}