@article{enhancingcustomercontactefficiencywith, title = {Enhancing Customer Contact Efficiency with Graph Neural Networks in Credit Card Fraud Detection Workflow}, author = {Menghao Huo and Kuan Lu and Qiang Zhu and Zhenrui Chen}, year = {2025}, eprint = {2504.02275}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2504.02275v1}, }