@article{enhancingretrievalaugmentedgenerationfor, title = {Enhancing Retrieval-Augmented Generation for Electric Power Industry Customer Support}, author = {Hei Yu Chan and Kuok Tou Ho and Chenglong Ma and Yujing Si and Hok Lai Lin and Sa Lei Lam}, year = {2025}, eprint = {2508.05664}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2508.05664}, }