@article{estimatingdefectioninsubscriptiontype,
  title = {Estimating defection in subscription-type markets: empirical analysis from the scholarly publishing industry},
  author = {Michael Roberts and J. Ignacio Deza and Hisham Ihshaish and Yanhui Zhu},
  year = {2022},
  eprint = {2211.09970},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2211.09970v1},
}