@article{evaluatingsynthesizingandenhancingforcus, title = {Evaluating, Synthesizing, and Enhancing for Customer Support Conversation}, author = {Jie Zhu and Huaixia Dou and Junhui Li and Lifan Guo and Feng Chen and Chi Zhang and Fang Kong}, year = {2025}, eprint = {2508.04423}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2508.04423}, }