@article{expandingchatbotknowledgeincustomer,
  title = {Expanding Chatbot Knowledge in Customer Service: Context-Aware Similar Question Generation Using Large Language Models},
  author = {Mengze Hong and Yuanfeng Song and Di Jiang and Lu Wang and Zichang Guo and Chen Jason Zhang},
  year = {2024},
  eprint = {2410.12444},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2410.12444v1},
}