@article{frommetricstomeaninginsightsfromamixedme,
  title = {From Metrics to Meaning: Insights from a Mixed-Methods Field Experiment on Retail Robot Deployment},
  author = {Sichao Song and Yuki Okafuji and Takuya Iwamoto and Jun Baba and Hiroshi Ishiguro},
  year = {2026},
  eprint = {2601.01946},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2601.01946},
}