@article{fromstaffmessagestoactionableinsightsamu,
  title = {From Staff Messages to Actionable Insights: A Multi-Stage LLM Classification Framework for Healthcare Analytics},
  author = {Hajar Sakai and Yi-En Tseng and Mohammadsadegh Mikaeili and Joshua Bosire and Franziska Jovin},
  year = {2025},
  eprint = {2509.05484},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2509.05484},
}