@inproceedings{frustratedpoliteorformalquantifying,
  title = {Frustrated, Polite, or Formal: Quantifying Feelings and Tone in Email},
  author = {Niyati Chhaya and Kushal Chawla and Tanya Goyal and Ch and Projjal a and Jaya Singh},
  year = {2018},
  booktitle = {WS 2018 6},
  url = {https://aclanthology.org/W18-1111},
}