@article{generatingpersuasiveresponsestocustomer,
  title = {Generating Persuasive Responses to Customer Reviews with Multi-Source Prior Knowledge in E-commerce},
  author = {Bo Chen and Jiayi Liu and Mieradilijiang Maimaiti and Xing Gao and Ji Zhang},
  year = {2022},
  eprint = {2209.09497},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2209.09497v1},
}