@inproceedings{identifyingcomplaintsfromproductreviewsa,
  title = {Identifying Complaints from Product Reviews: A Case Study on Hindi},
  author = {Raghvendra Pratap Singh and Rejwanul Haque and Mohammed Hasanuzzaman and Andy Way},
  year = {2020},
  booktitle = {ICON 2020 12},
  url = {https://aclanthology.org/2020.icon-main.14},
}