@inproceedings{ijcnlp2017task4customerfeedbackanalysis,
  title = {IJCNLP-2017 Task 4: Customer Feedback Analysis},
  author = {Chao-Hong Liu and Yasufumi Moriya and Alberto Poncelas and Declan Groves},
  year = {2017},
  booktitle = {IJCNLP 2017 12},
  url = {https://aclanthology.org/I17-4004},
}