@article{impressimplicitrecommendersystemfor,
  title = {ImpReSS: Implicit Recommender System for Support Conversations},
  author = {Omri Haller and Yair Meidan and Dudu Mimran and Yuval Elovici and Asaf Shabtai},
  year = {2025},
  eprint = {2506.14231},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2506.14231v1},
}