@article{improvingaftersalesservicedeepreinforcem,
  title = {Improving After-sales Service: Deep Reinforcement Learning for Dynamic Time Slot Assignment with Commitments and Customer Preferences},
  author = {Xiao Mao and Albert H. Schrotenboer and Guohua Wu and Willem van Jaarsveld},
  year = {2025},
  eprint = {2509.17870},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2509.17870},
}