@article{incrementalsummarizationforcustomersuppo,
  title = {Incremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback},
  author = {Yisha Wu and Cen Mia Zhao and Yuanpei Cao and Xiaoqing Su and Yashar Mehdad and Mindy Ji and Claire Na Cheng},
  year = {2025},
  eprint = {2510.06677},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2510.06677},
}