@article{intentmatchingbasedcustomerservices,
  title = {Intent Matching based Customer Services Chatbot with Natural Language Understanding},
  author = {Alvin Chaidrata and Mariyam Imtha Shafeeu and Sze Ker Chew and ZhiYuan Chen and Jin Sheng Cham and Zi Li Yong and Uen Hsieh Yap and Dania Imanina Binti Kamarul Bahrin},
  year = {2022},
  eprint = {2202.00480},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2202.00480v1},
}