@article{llmbasedmodelsfordetectingemergingtopics,
  title = {LLM-based Models for Detecting Emerging Topics in Service Feedback},
  author = {Mahsa Tavakoli and Ruth Bankey and Cristián Bravo},
  year = {2026},
  eprint = {2606.26595},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2606.26595},
}