@article{miningchangesinuserexpectationovertime,
  title = {Mining Changes in User Expectation Over Time From Online Reviews},
  author = {Tianjun Hou and Bernard Yannou and Yann Leroy and Emilie Poirson},
  year = {2020},
  eprint = {2001.09898},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2001.09898v1},
}