@article{modelbasedsimulationforoptimisingsmart,
  title = {Model-Based Simulation for Optimising Smart Reply},
  author = {Benjamin Towle and Ke Zhou},
  year = {2023},
  eprint = {2305.16852},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2305.16852v1},
}