@article{needminingdesigningdigitalsupportto,
  title = {Needmining: Designing Digital Support to Elicit Needs from Social Media},
  author = {Niklas Kühl and Gerhard Satzger},
  year = {2021},
  eprint = {2101.06146},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2101.06146v1},
}