@article{neuralknowledgeextractionfromcloud,
  title = {Neural Knowledge Extraction From Cloud Service Incidents},
  author = {Manish Shetty and Chetan Bansal and Sumit Kumar and Nikitha Rao and Nachiappan Nagappan and Thomas Zimmermann},
  year = {2020},
  eprint = {2007.05505},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2007.05505v4},
}