@inproceedings{nitmzjuatijcnlp2017task4customer,
  title = {NITMZ-JU at IJCNLP-2017 Task 4: Customer Feedback Analysis},
  author = {Somnath Banerjee and Partha Pakray and Riyanka Manna and Dipankar Das and Alex Gelbukh and er},
  year = {2017},
  booktitle = {IJCNLP 2017 12},
  url = {https://aclanthology.org/I17-4030},
}