@article{offlineandonlinesatisfactionpredictionin,
  title = {Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems},
  author = {Jason Ingyu Choi and Ali Ahmadvand and Eugene Agichtein},
  year = {2020},
  eprint = {2006.01921},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2006.01921v1},
}