@article{rag4ticketsaipoweredticketresolutionviar,
  title = {RAG4Tickets: AI-Powered Ticket Resolution via Retrieval-Augmented Generation on JIRA and GitHub Data},
  author = {Mohammad Baqar},
  year = {2025},
  eprint = {2510.08667},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2510.08667},
}