@article{sheddinglightonblindspotsdevelopinga, title = {Shedding Light on Blind Spots: Developing a Reference Architecture to Leverage Video Data for Process Mining}, author = {Wolfgang Kratsch and Fabian Koenig and Maximilian Roeglinger}, year = {2020}, eprint = {2010.11289}, archivePrefix = {arXiv}, url = {https://arxiv.org/abs/2010.11289v3}, }