@inproceedings{summarizingbehavioursanexperimentonthe,
  title = {Summarizing Behaviours: An Experiment on the Annotation of Call-Centre Conversations},
  author = {Morena Danieli and Balamurali A.R and Evgeny Stepanov and Benoit Favre and Frederic Bechet and Giuseppe Riccardi},
  year = {2016},
  booktitle = {LREC 2016 5},
  url = {https://aclanthology.org/L16-1701},
}