@article{tadaarealtimeticketassignmentdeep,
  title = {TaDaa: real time Ticket Assignment Deep learning Auto Advisor for customer support, help desk, and issue ticketing systems},
  author = {Leon Feng and Jnana Senapati and Bill Liu},
  year = {2022},
  eprint = {2207.11187},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2207.11187v2},
}