@inproceedings{thedesignandimplementationofxiaoicean,
  title = {The Design and Implementation of XiaoIce, an Empathetic Social Chatbot},
  author = {Li Zhou and Jianfeng Gao and Di Li and Heung-Yeung Shum},
  year = {2018},
  booktitle = {CL 2020 3},
  eprint = {1812.08989},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/1812.08989v2},
}