@inproceedings{thejddccorpusalargescalemultiturn,
  title = {The JDDC Corpus: A Large-Scale Multi-Turn Chinese Dialogue Dataset for E-commerce Customer Service},
  author = {Meng Chen and Ruixue Liu and Lei Shen and Shaozu Yuan and Jingyan Zhou and Youzheng Wu and Xiaodong He and Bo-Wen Zhou},
  year = {2019},
  booktitle = {LREC 2020 5},
  eprint = {1911.09969},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/1911.09969v4},
}